Summary

• Description:

  COM 1103 — Communication covers the theory and practice of communication across five chapters, providing the KRCHN student with a thorough grounding in both the science and the professional skill of communicating. It opens with the foundational communication models — Shannon-Weaver, Schramm, the transactional model, and Berlo's SMCR — before explaining the characteristics of effective communication and the physical, psychological, semantic, and cultural barriers that obstruct it. The second chapter distinguishes intrapersonal, interpersonal, and mass communication and works through every kind of communication a nurse uses: oral, written, interview, public speaking, and non-verbal, including a detailed breakdown of body language, touch, and proxemics. Patterns of communication are covered in the third chapter, including downward, upward, horizontal, and diagonal flows and the SBAR handover tool. The fourth chapter treats active listening as a clinical skill, explaining its three levels (marginal, evaluative, and empathic), the seven steps of active listening, and strategies for overcoming barriers. The final chapter covers reading techniques (skimming, scanning, intensive, critical), nursing documentation principles, report-writing structure, and professional presentation skills. The notes include one comparison table, bold lead-in definitions throughout, and an image prompt for the communication process diagram. They are written for KRCHN Year 1 students preparing for theory examinations and clinical communication practice.

• File Size:

  402.28 KB
• Length:

  10 pages
• Category:

  KMTC Notes
• Posted By:

  Caleb_Peter

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