Privacy Policy

Last Modified: 05.13.2024

This privacy policy outlines how MwalimuFocus.Co.Ke (hereby referred to as "We", "Us", "Site", "Website", "Our") collects, processes, protects, and retains personal data collected from you. 

Note: This privacy policy is part of our broader Terms and Conditions. Therefore, by agreeing to our Terms and Conditions on this site, you also agree to this privacy policy. If you do not agree with any of the provisions of this privacy policy, then you're not allowed to continue using this site. If you had already registered an account with us, kindly contact us to terminate the account and erase any related data permanently.

The Data We Collect from You

According to Kenya's Data Protection Act, 2019, data refers to any information collected on an electronic platform like MwalimuFocus.Co.Ke, hereby to be identified as Caleb Peter, through a relevant filling system. We do not collect any sensitive personal data, as defined in the Data Protection Act, 2019.

At the point of sign up, the only information we collect from you is your email address and phone number. Your password is encrypted and is not accessible even to the admin of this site. It's only you and you who knows the password you've entered on our site. 

Also, when you subscribe to our newsletter, we only collect your email address. 

If you're a customer, when making a purchase on our website, we only collect your email address where the purchased products' attachments shall be sent to. We also collect your phone number for payment purposes, i.e., initiating your MPESA payment. We may store your payment information so that you don't have to provide the details again if you make a purchase, which helps improve user experience on our site.

How We Process the Data We Collect from You

The Data Protection Act, 2019 defines data processing as any operation or sets of operations performed on the personal data collected from users.

We are fully committed to process personal data collected on this site in a transparent and honest manner that is compliant with the legal provisions on data protection in Kenya. 

During sign up, the information we collect is stored in our system as a means of securing your personal account on our site. We don't reveal this information to any third party, including our partners, such as payment gateway providers. We don't alter any of this information without your consent. It is only you who can change your password and phone number. However, if you would like to change your email address, you can contact our Support Team. We don't allow the changing of your email address by yourself to protect other users from fraud and scams, whereby someone scams other users and changes their email address to conceal their identity. Also, you have a right of asking us to delete your account from our system, upon which all the data related to your account will be deleted permanently never to be accessed again unless you sign up to the site once more using the same details.

When you subscribe to our newsletter, we also store your email address in our system for promotional purposes. We will be sending you occasional promotional emails to tell you about what's new about our products and services, as well as information related to becoming and succeeding as a vendor on our platform. We will not share your email address with any third party without your consent. Also, if you're no longer interested in our promotional emails anymore, you can contact us to permanently delete your email address from our system.

When making a purchase for one of our products on this platform, we will share your MPESA number to our payment gateway provider. Our choice of payment gateway providers is secure and legally allowed to operate in Kenya. This sharing of your information is compliant with Section 25 (c) of Kenya's Data Protection Act, 2019, whereby data can only be processed for explicit, legitimate, and specified manner. We do not process your data beyond this point, other than storing your payment details, namely phone number and email address for smooth provision of our services. 

How We Protect and Retain Data We Collect from You

We retain your account information (if registered), namely your phone number and email address. Although your password is also stored in our database, the technology on which this website is built does not inherently allow even the web developer or administrator to see your passwords in raw form. Instead, the password is hashed and code in a way it cannot be identified by anyone. We retain your account information for as long as you're willing to stay on our platform.

We also retain your email address subscribed to our newsletter for as long as you're willing to stay on our platform. 

Also, when you provide your payment details, we store them in our database. We only retain the phone number and email address. We do not have access to your MPESA PIN, or any other authorization information related to the payment you make on our platform. 

Once all these information is stored in the database, it is secured using the latest security protocols in place, such as 2-factor authentication to keep away unauthorized access.

Contact Us

Phone: +254714477986

Email: info@mwalimufocus.com